FAQs

I have questions or issues with trash pick up. Who do I contact?
  • Please contact Custodial Services x8350 for assistance.
I placed a warehouse requisition for my campus/department, when can I expect to receive these items?

The warehouse follows a Delivery Schedule. All orders must be submitted AND approved no later than noon the day prior to delivery.

Can I or someone from my campus/department come and pick up our order?
Yes, this is an option. You must be able to pick up the entire order as we cannot make partial issues. Please call us at 464-6960 to ensure your order will be ready when you arrive.
I need stuff moved? Who do I contact?

We cannot move items within your campus. Your custodian can help you with this, or you can hire a company from the moving services contract. If you need items moved to another campus, or removed for surplus, please submit a work order.

I have a teacher that is moving from one campus to another. What can you pick up and move for him/her?
We will pick up and move any boxed materials and district owned furniture. All furniture drawers must be empty prior to pick up. For liability purposes, we can not pick up personally owned items, such as furniture, microwaves, or refrigerators. Although we try to use the utmost care with your items, accidents can happen, and Distribution can not be held responsible for any broken plastic tubs or personal items inside boxes. Please fill out a Teacher Move Request to be added to the summer schedule.
I would like to check on the status of an incomplete work order, who can I contact about this?
Don Pope delegates daily work load, he can be reached at 512-464-6962.
If Distribution can’t support my request, can I borrow tables and chairs from another campus? What other options do I have?
We will move tables and chairs from other campuses, only if they are on rolling carts. We do not have carts to support this. The District does have a Moving Services contract. You can contact one of these vendors for a quote to move things for you.
My question wasn’t answered here. Who can I contact?

Workorders and Deliveries – Don Pope x6962
Mail, Loaner Furniture, New Allocations – Becky Diaz x6964
Inventory, Warehouse Orders, – Thomas Knox x6966
Surplus Requests – Scott Elliott x6977
Everything else – Wendi Randall x6963