Print Shop FAQ

How do I place orders with the Print Shop?

Most everything can be ordered through our Remote Submission system, and will be delivered to your campus via intercampus mail. We have published a user’s guide to assist you in placing orders

How can I pay for my printing?

For all campuses and departments, charges are billed monthly to your campus’s budget code(s).

For PTA & Booster Clubs, charges will be billed at the beginning of the month by the Print Shop and can be paid via cash (exact change), check or credit card.

What should I do if my order isn't printed correctly?

If your order is not printed correctly:

  • Please contact our office immediately by phone or email AND
  • Send misprinted materials back to us through intercampus mail with an explanation of the problem
  • If the misprint is our fault, we will prioritize your reprinted job and have it delivered ASAP or ready for pick up at our office.
I can't find my job! What do I do?

Before calling – please check the following:

  • Have you received an email stating your job was shipped? If not, and it is past the due date, please call us so we can look into this for you.
  • All print jobs are delivered to your campus mailroom. Confirm that the gray tub and all paper boxes have been opened and unloaded.
  • We will package smaller jobs from multiple teachers together, marked “MULTIPLE JOBS ENCLOSED.” (shrink wrapped or in a box). All orders will be separated by colored job sheets.
  • Send a mass email to your campus confirming no one has picked up your job by accident. Give the email a few hours for everyone to respond. 

If you still can’t locate your job, please call us, so that we can look into it and reprint if necessary.